Give Your Reps More Ways to Connect with Physicians

The newest SampleServer module lets your reps know when doctors order samples online

One Eleven Software’s industry-leading, category-defining SampleServer e-sampling solution now gives your reps another way to connect with physicians – RepInvolve. SampleServer’s RepInvolve module gives you the flexibility to determine whether you want online orders processed by your fulfillment house or by a sales rep. These days getting face-time with doctors is increasingly difficult. A recent study showed that 52 percent of doctors say, ‘buzz off’ to reps. In addition, more than 65 percent of all sales rep calls are sample drops in which the sales rep does not see the physician. But many doctors want visits from reps – especially specialty reps – that understand the science of your product and can have a clinical conversation. With RepInvolve, docs order their samples using SampleServer and the order information is transmitted to your reps. Reps can then call on the physicians they know will welcome their visit or can have the fulfillment house take care of the order.

Here’s how RepInvolve works:

Dr. Laws is a busy general practitioner with a packed schedule every day. On this particular day, walk-in patients have thrown off his morning schedule and by lunch he is behind. Patients fill his waiting room and he has a pile of paperwork he must process. While eating lunch at his desk, he logs onto his email and sees that he has received a reminder to order samples of a drug he has been prescribing for Parkinson’s disease. Dr. Laws responds to the offer, logs onto the pharmaceutical company’s physician portal, and orders a 30-day supply of samples. Sales rep John Stevens sees that Dr. Laws has ordered samples of the Parkinson’s disease drug. From experience, he knows that Dr. Laws is extremely busy but wants to be kept informed on any label changes on his drug’s products. He calls Dr. Laws’ receptionist and schedules a time to drop off samples and discuss the product. When he visits Dr. Laws, he is able to drop off the samples, describe changes to the product’s label, and invites him to try the latest e-detail on the product.

About SampleServer

SampleServer was designed to help you get your samples into the hands of healthcare providers. Since 2003, SampleServer has been implemented by pharmaceutical companies small, medium, and large. Designed with leading physicians, SampleServer provides HCPs a convenient, efficient, secure method of ordering samples. It is modular, customizable, and has been designed for ease of installation and ease of use.

SAMPLESERVER^®

One Eleven's SampleServer is an industry-leading, category-defining, e-sampling solution. Since 2003, SampleServer has been helping you get your samples into the hands of your targeted healthcare providers. more about universal sampling

NEWS

Give reps more ways to communicate with physicians

Have your reps deliver online sample requests, another opportunity for them to communicate with key physicians. More about RepInvolve